SmartyPig® Tag Feed for 'banking 2.0' http://blog.smartypig.com SmartyPig is the fist online savings account that helps you save for a specific goal and is a high interest savings account. SmartyPig wants to provide consumers with a simple, smart, secure and highly rewarding way to save through free savings accounts. en-us 2008. Copyright SmartyPig http://blog.smartypig.com/template/smarty/images/rss-image.jpg SmartyPig® Tag Feed for 'banking 2.0' http://blog.smartypig.com SmartyPig is the fist online savings account that helps you save for a specific goal and is a high interest savings account. SmartyPig wants to provide consumers with a simple, smart, secure and highly rewarding way to save through free savings accounts. http://cyber.law.harvard.edu/rss/rss.html PostZinger/v.1.0 Tell Us What You Think... Really http://blog.smartypig.com/rss-read/tell-us-what-you-think-really Business We cut the ribbon on our new company blog today, demonstrating once again why we are the world's only banking application that is truly Web 2.0. But more importantly than showing off in the space, we focused and launched our blog because we are... Jon Gaskell We cut the ribbon on our new company blog today, demonstrating once again why we are the world's only banking application that is truly Web 2.0. But more importantly than showing off in the space, we focused and launched our blog because we are committed to an open and transparent conversation with you, our customers, about responsible savings, banking and innovation.

Developed on the Post Zinger platform, this blog provides a forum for our products, as well as commentary about the banking industry and consumerism. Oh, and it rocks!

SmartyPig's Footprint Keeps Growing

As shown in the past months with our new Clearspring widgets and our utilization of Twitter and Facebook to make us more accessible, we are committed to putting SmartyPig on leading social platform technologies that help increase our outreach and connection. Our goal is to always be as informative, responsive and as inclusive as possible.

This will be a great tool for all three. Since day one, our customers have been THE most integral part of our growth and development.

Just read what the top bloggers have to say about us here:

Human SmartyPigs Don't Wallow in Mistakes

We right wrongs as quickly as possible, and we air all dirty laundry in public. Why? Because the more you can read about and participate in relevant discussions about SmartyPig, the more of an understanding you'll have regarding who and what SmartyPig stands for.

Join In The Conversation

So sign up for our RSS feed, follow us on Twitter, become a fan on Facebook or give us a piece of your mind or product improvement suggestions on Get Satisfaction. We not only want it all, we can take it all.

This isn't some hacked together, multiple technology cut-and-paste job. At SmartyPig, we want to leverage all the great and communicative opportunities in Web 2.0. And while we roll up our sleeves every morning and cross our fingers hoping that the news and customer experience is always good, we're ready for the open dialogue to begin in earnest. After all, that's the only way to ensure we can do the best job possible.

So let us have it. Really.


smartypig blog banking 2.0 social savings high interest rate ]]> Mon, 16 Jun 2008 11:00:00 -0400 http://blog.smartypig.com/rss-read/tell-us-what-you-think-really "You're the iPod of Banks" http://blog.smartypig.com/rss-read/youre-the-ipod-of-banks Business That statement from a customer last week was a new one. We've been called "The Google of banks." And "The Facebook of banks." Of course, we've also been called a few other things by people who didn't like us or get us or both. But the one thing... Jon Gaskell That statement from a customer last week was a new one. We've been called "The Google of banks." And "The Facebook of banks." Of course, we've also been called a few other things by people who didn't like us or get us or both. But the one thing pretty much everyone agrees on is that there is nothing like SmartyPig. "You're banking 2.0," a reporter recently told us. That's more like it. And we're getting even more 2.0 with every update... Including today's.

PASSWORD RESET SIMPLIFIED
We heard from a number of you that the password reset was far too complex. So we simplified it. Just like that. So from now on, if you forget your password, and we have to send you a new one, it won't be 50 characters long. OK. That's a slight exaggeration. It was only 30.

SMARTYPIG ON FACEBOOK AND TWITTER
Lots of you have asked if we were on Facebook and Twitter. We posted links on our home page. Become a SmartyPig fan on Facebook to keep up with what's new or to weigh in. Follow us on Twitter where we have $100 giveaways for three lucky winners every month.

NON-SUFFICIENT FUNDS FEE ELIMINATED
Our $25 non-sufficient funds fee is now gone. If you setup a goal with a monthly contribution from your existing checking or savings account, and you do not have the available funds, we will simply lock your funding source until the issue can be resolved.

INITIAL DEPOSITS AND MONTHLY GOALS CLARIFIED
To clarify, customers have asked, "Hey, if I start a goal on the 15th of the month, and I set my monthly contribution for the 15th of every month, will BOTH my initial deposit and monthly contribution be initiated?" Great question. And the answer is... Your initial deposit will always be initiated immediately on the day you create your goal. Your monthly withdrawal in this instance will actually not begin until the following month. However, if you had set your monthly withdrawal to the 16th, then it would be initiated the next day.

SECURITY AUDIT
And finally, last month SmartyPig completed a security audit by Primeon® a leader in enterprise-wide application security, planning, assessment, pen-testing, infrastructure scanning and application QA. Primeon's comprehensive methodology, proprietary tools and knowledgebase have been applied to the SmartyPig site to identify deeply rooted vulnerabilities. Leveraging 13+ years of application analysis experience, that exceeds over 1 billion lines of source code reviewed and nearly all computing architectures and languages, Primeon's satisfied clients include many of the Fortune 500 and over 50 of the largest financial services enterprises on Wall Street. So what does this mean to you? Well, it means that SmartyPig takes online security very seriously and we are doing all we can to ensure your experience with SmartyPig is a safe and secure one.


smartypig customer service social banks social banking smartypig banking 2.0 ]]> Thu, 22 May 2008 17:14:00 -0400 http://blog.smartypig.com/rss-read/youre-the-ipod-of-banks