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\"You\’re the iPod of Banks\"
The SmartyPig Blog
May 22, 2008 • Posted by Jon Gaskell\"You\’re the iPod of Banks\"
That statement from a customer last week was a new one. We\’ve been called \”The Google of banks.\” And \”The Facebook of banks.\” Of course, we\’ve also been called a few other things by people who didn\’t like us or get us or both. But the one thing pretty much everyone agrees on is that there is nothing like SmartyPig. \”You\’re banking 2.0,\” a reporter recently told us. That\’s more like it. And we\’re getting even more 2.0 with every update… Including today\’s.
PASSWORD RESET SIMPLIFIED
We heard from a number of you that the password reset was far too complex. So we simplified it. Just like that. So from now on, if you forget your password, and we have to send you a new one, it won\’t be 50 characters long. OK. That\’s a slight exaggeration. It was only 30.
SMARTYPIG ON FACEBOOK AND TWITTER
Lots of you have asked if we were on Facebook and Twitter. We posted links on our home page. Become a SmartyPig fan on Facebook to keep up with what\’s new or to weigh in. Follow us on Twitter where we have $100 giveaways for three lucky winners every month.
NON-SUFFICIENT FUNDS FEE ELIMINATED
Our $25 non-sufficient funds fee is now gone. If you setup a goal with a monthly contribution from your existing checking or savings account, and you do not have the available funds, we will simply lock your funding source until the issue can be resolved.
INITIAL DEPOSITS AND MONTHLY GOALS CLARIFIED
To clarify, customers have asked, \”Hey, if I start a goal on the 15th of the month, and I set my monthly contribution for the 15th of every month, will BOTH my initial deposit and monthly contribution be initiated?\” Great question. And the answer is… Your initial deposit will always be initiated immediately on the day you create your goal. Your monthly withdrawal in this instance will actually not begin until the following month. However, if you had set your monthly withdrawal to the 16th, then it would be initiated the next day.
SECURITY AUDIT
And finally, last month SmartyPig completed a security audit by Primeon® a leader in enterprise-wide application security, planning, assessment, pen-testing, infrastructure scanning and application QA. Primeon\’s comprehensive methodology, proprietary tools and knowledgebase have been applied to the SmartyPig site to identify deeply rooted vulnerabilities. Leveraging 13+ years of application analysis experience, that exceeds over 1 billion lines of source code reviewed and nearly all computing architectures and languages, Primeon\’s satisfied clients include many of the Fortune 500 and over 50 of the largest financial services enterprises on Wall Street. So what does this mean to you? Well, it means that SmartyPig takes online security very seriously and we are doing all we can to ensure your experience with SmartyPig is a safe and secure one.
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