The SmartyPig Blog

The Next Steps

Thank you for opting in to be part of the NEW and IMPROVED SmartyPig in partnership with Sallie Mae Bank. This coming Tuesday, November 1st, will be the day your SmartyPig account is transitioned from our previous banking partner, BBVA Compass, to our new banking home, Sallie Mae Bank. We are excited about the product we will be offering you and hope you share our excitement.

WHAT YOU NEED TO DO ON NOVEMBER 1st

  • Visit www.smartypig.com and click “Login”
  • On the Login page, you will see a banner asking if you are a “Returning SmartyPig User from the old site”. Here, you will need to complete our “Migration Wizard” so we can update your account information.
  • This will only take a couple of minutes. Upon completing the “Migration Wizard” you will be taken to your new SmartyPig Dashboard where you will see your existing goals and balances.
  • Your goal details – Goal Name, Target Amounts and Dates, Categories, Recurring Contributions – will not change and all the eligible funding sources you had attached to your previous SmartyPig account at BBVA Compass will be available as well.

The most important part of the “Migration Wizard” will be confirming the email address and mobile phone number we have on file for you. That is because your email address or mobile phone will become your new login username. Your password will be the same, but when you go to login, you can do so by using your email address or mobile phone number – both of which will be verified during the “Migration Wizard”.

Important Notice - You will not be able to access your SmartyPig account with Sallie Mae Bank until you have completed the “Migration Wizard”. Since part of the “Migration Wizard” is agreeing to the new SmartyPig disclosures with Sallie Mae Bank, we cannot initiate any transactions on your behalf until that is completed. This means that any recurring contributions you had scheduled will not initiate until the “Migration Wizard” is completed. So please make sure you take a couple of minutes to log in on November 1st so you can keep on saving! You will only need to do this on your first login.

WHAT’S NEW ON NOVEMBER 1st

  • You will be introduced to a new feature, your SmartyPig Primary Account (which can be accessed on your account home screen as “My SmartyPig Account”). This is an account separate from your goals that will always be open. This account will allow you to do direct deposits into your SmartyPig account. When you view the details of your “My SmartyPig Account” you will see your account and routing number. This will allow you to set up direct deposit with your employer and bank to move funds into your “My SmartyPig Account” without having to make the request through SmartyPig. You will still be able to ask SmartyPig to initiate transactions for you such as recurring contributions, but now you can have funds pushed into your account too! Please note - this feature is only available through your “My SmartyPig Account”, and not through your SmartyPig goals.
  • AMAZON IS BACK – and better than ever! Once again you will be able to purchase Amazon eCodes. Upon making your purchase, the eCodes will be available to you almost immediately to be used on Amazon.com.
  • You will now have the ability do partial withdrawals from your SmartyPig Accounts and won’t need to close your goals to access your funds.

COMING SOON

  • We will be allowing you to add Joint Ownership to your SmartyPig Accounts before the end of the year!
  • Want to share your great experiences with SmartyPig and get rewarded for it? Our Refer a Friend feature will be back and available before the end of the year!
  • One of the great features of SmartyPig over the years has been the ability to receive contributions from your friends and family to your SmartyPig goals. Look for this feature to make its return in early 2017!

IMPORTANT ANNOUNCEMENTS

  • If you need to close your goals prior to the transition on November 1st, the last day to do so is Sunday, October 30th. To transfer all accounts to Sallie Mae Bank, we will need to have the SmartyPig site offline all day on October 31st.
  • As part of the transition, we are not able to move your transactional details from your time with BBVA Compass over to Sallie Mae Bank, but we still want you to have access to this information. If you need to go back and access your previous SmartyPig transactional activity, monthly statements, and year end 1099’s prior to November 1, 2016, we will have a link on the NEW SmartyPig that will take you to the old site where you will be able to view and access this information. You will still need to access your information with your Username and Password from your time at BBVA Compass, so please keep that handy. If you can’t remember your Username and Password – no worries, our dedicated Customer Support Team will be able to help you access anything you need!

We look forward to sharing this new site with you and thank you for your continued use and support of SmartyPig. If we can be of any assistance with your SmartyPig account, please reach out to our dedicated Customer Support Team at Support@SmartyPig.com or by phone at 877-751-6884.

Thank You.

 

Important Alert

The last day to add funds to your existing SmartyPig account will be tomorrow, Saturday, October 15, 2016. You will then be unable to add funds to your account until we transition to Sallie Mae Bank on November 1, 2016. Your saved funds WILL continue to accrue interest during this time.

We are here to answer your questions by email at Support@SmartyPig.comor by phone at 877-751-6884.

Cheers to a better SmartyPig!

As of 11.01.2016, SmartyPig will be offered through Sallie Mae Bank, Member FDIC.

It’s Coming!

A better interest rate! Requested features! A slick, new interface! They. Are. Coming.

Beginning November 1, 2016 SmartyPig accounts will be held at Sallie Mae Bank. This change is an exciting one for you because Sallie Mae will answer your requests for a higher interest rate, partial withdrawals, direct deposit and more goal-saving features!

What do you need to do to make the transfer to the all-new SmartyPig? Simply login to your account starting today and authorize the transfer of your account. It’s as simple as that!

We are here to answer your questions by email at Support@SmartyPig.com or by phone at (877) 751-6884.

As of 11.01.2016, SmartyPig will be offered through Sallie Mae Bank, Member FDIC

Cheers to a better SmartyPig!

 

SmartyPig Next Steps

The new and improved SmartyPig is almost ready! While we toil away, please note that you may experience some temporary modifications in site functionality.

  • The last day to add funds to your existing account will be October 15, 2016. You will then be unable to add funds to your account until we transition to Sallie Mae Bank on November 1, 2016. Your saved funds WILL continue to accrue interest during this time.
  • You may withdraw funds at any time up until Oct. 30.
  • You will not be able to access your account on October 31, 2016 during the transition period.
  • Upon your initial sign in, you will go through a brief account update process to set up your new Sallie Mae Bank SmartyPig credentials. You will then see your previous goals, balances and funding sources displayed and ready to go.

We are here to answer your questions by email at Support@SmartyPig.comor by phone at 877-751-6884.

Cheers to a better SmartyPig!

As of 11.01.2016, SmartyPig will be offered through Sallie Mae Bank, Member FDIC.

 

A Sneak Peek Just for You!

 

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Over the past few weeks we’ve been updating you while the SmartyPig team works hard to bring you a new and improved saving experience. You asked and we listened. We can’t wait

to show you the features YOU’VE been asking for like direct deposit, partial withdrawals and more goal saving features! The new SmartyPig will make saving easier than ever before. Just look for yourself…our new and improved website will make it easier than ever to meet your savings goals!

Remember, access to these new features and the brand new website is just one click away!

We are here to answer your questions by email support@smartypig.com or by phone at 877-751-6884.

Cheers to a better SmartyPig!

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